Author - anand

Cigniti Accelerates a Fortune 500 American Retailer’s Digital Transformation Journey

Dallas, TX, 8th September 2022: Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company has further strengthened its partnership with a leading American retailer by ensuring superior digital experience to their customers and by accelerating their digital ambitions. The Fortune 500 American retailer and Cigniti recently celebrated their 1st anniversary of the partnership, and they see tremendous scope for growth via digitalization that will assure the retailer’s business outcomes at an accelerated pace.

The American retailer is an established sporting goods recreation retailer in the U.S. with nearly close to 260+ stores across states and a portfolio of 25+ private label brands. It possesses deep consumer connections and growing mobile, omnichannel, and digital capabilities. The company offers a broad assortment of sports and camping equipment, footwear, apparel, and more through its retail and e-commerce platform. The client was looking to accelerate its Digital Transformation initiatives with mobile channel activation, achieve seamless business continuity, elevate its Digital Test CoE, enhance DevOps to integrated DevSecOps, fully automate Data Engineering (Test Data Management) and environment provisioning (Test Environment Management), and set up a real-time dashboard, Verita (Cigniti’s proprietary tool), across small cross-functional teams.

Cigniti Accelerates a Fortune 500 American Retailer’s Digital Transformation Journey

Dallas, TX, 8th September 2022: Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company has further strengthened its partnership with a leading American retailer by ensuring superior digital experience to their customers and by accelerating their digital ambitions. The Fortune 500 American retailer and Cigniti recently celebrated their 1st anniversary of the partnership, and they see tremendous scope for growth via digitalization that will assure the retailer’s business outcomes at an accelerated pace.

The American retailer is an established sporting goods recreation retailer in the U.S. with nearly close to 260+ stores across states and a portfolio of 25+ private label brands. It possesses deep consumer connections and growing mobile, omnichannel, and digital capabilities. The company offers a broad assortment of sports and camping equipment, footwear, apparel, and more through its retail and e-commerce platform. The client was looking to accelerate its Digital Transformation initiatives with mobile channel activation, achieve seamless business continuity, elevate its Digital Test CoE, enhance DevOps to integrated DevSecOps, fully automate Data Engineering (Test Data Management) and environment provisioning (Test Environment Management), and set up a real-time dashboard, Verita (Cigniti’s proprietary tool), across small cross-functional teams.

Guided by vast retail experience, Cigniti delivered on all fronts and demonstrated business value with full Americans with Disabilities Act (ADA) compliance for both the website and mobile apps, faster time-to-market from once in two months down to weekly, 14% increase in throughput, increased Performance Engineering coverage from 16 to 80 stores, and helped cover 65% of the applications with automation from earlier 30%. Cigniti leveraged Verita, to develop a custom, real-time dashboard for the retailer.

Reflecting on the partnership, Cigniti’s CEO Srikanth Chakkilam, said “The strategic association with the Fortune 500 American retailer is a testament to retail enterprises reimagining how services are delivered to customers digitally. This has massive implications for the retail value chain and its adoption of next-gen technologies. Cigniti's AI-powered and proven retail solutions help leading retailers better align with their evolving market and to go ‘Digital-First’ with confidence.”

“With the increased need for digitalization in retail, Cigniti is helping us in seamless digital transition to provide superior customer experiences while enabling high scalability and growth from contemporary channels such as mobile,” commended Head of QA, Fortune 500 American retailer.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. 4100+ Cignitians worldwide help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform led innovation with expertise across multiple verticals and domains. Our industry-leading digital assurance and AI-led digital engineering services are helping global customers with measurable outcomes, millions of dollars of savings, and significant ROI. We are headquartered in Hyderabad, India, with global offices spread across the USA, Canada, UK, UAE, Australia, South Africa, Czech Republic, and Singapore. To learn more, visit www.cigniti.com

Contact:
Midhun.pingili@cigniti.com  (+91 8886093093)

Cigniti Technologies supports NICU/SNCU Facility at the Mother and Child Health Center, Nalgonda, Hyderabad, with medical equipment.

Nalgonda, 2nd September 2022:  Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company, launched a NICU/SNCU facility at the Mother and Child Health Center, Nalgonda district, Hyderabad today. The facility was launched as part of the company’s CSR efforts undertaken in the field of "Health" to create a long-term impact by equipping government hospitals with better health infrastructure. The facility was inaugurated by Mr. C V Subramanyam, Chairman and Managing Director at Cigniti Technologies, along with Mr. Sairam Vedam, CMO at Cigniti Technologies, Ms. Urmila Markili, Senior Vice President at Cigniti Technologies and Mr. Midhun Pingili, Senior Director Marketing at Cigniti Technologies. Mr. Kancharla Bhupal Reddy, MLA, Nalgonda, Govt. of Telangana and Mr. Mayur Patnala, Founder and CEO, Nirmaan Organization, graced the occasion at the hospital.

Cigniti joined hands with Nirmaan Organization to address the acute shortage of NICU/SNCU beds and donated medical equipment like Radiant Warmers, Phototherapy machines, Pulse oximeters, Syringe and Infusion pumps, Multipara monitors, HFNC machines, and air conditioners for the ward, which are essential to serve critically ill or premature newborn infants who are at the age of less than 28 days. The supported facility serves a population of 14 lakh people in the district headquarters and rural villages surrounding the district. With this upgrade, the facility would be able to serve about 1,000 infants per year.

"We are passionately focusing on making healthcare accessible and available for all. A lack of infrastructure in rural and remote areas is a major contributor to a high rural infant mortality rate. By equipping the facility with life-critical medical equipment, we’re trying to offer our contribution in improving care quality available to the residents of Nalgonda”, stated C.V. Subramanyam, Chairman and Managing Director of Cigniti Technologies, on the occasion.

Post Covid-19, the ward will be useful in treating infants who require specialized care and highly valued medicines that are very expensive in private set-ups," (Quote from Hospital management)

About Cigniti:
Cigniti Technologies Limited is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. 4000+ Cignitians worldwide help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform-led innovation with expertise across multiple verticals and domains. Our industry-leading digital assurance and AI-led digital engineering services are helping global customers with measurable outcomes, millions of dollars of savings, and significant ROI. We are headquartered in Hyderabad, India, with global offices spread across the USA, Canada, UK, UAE, Australia, South Africa, Czech Republic, and Singapore.

To learn more, visit www.cigniti.com

About Nirmaan:
Nirmaan Organization is a registered NGO, started by students of BITS Pilani in 2005. We work in the areas of Education, Skill Development & Entrepreneurship and Social Leadership. In the past 16 years of journey, we have impacted the lives of 1.5+ million beneficiaries with the support of 300+ full time employees and 1000+ strong volunteer network across 15 States of India. During COVID waves 1 and 2, we supported 110+ government hospitals across 4 states to upgrade their healthcare infrastructure and supported various communities to overcome the COVID challenges through livelihood, rations, and other support.

Contact:
midhun.pingili@cigniti.com (+91 8886093093)

Cigniti Technologies Wins the Prestigious Brands of India Award 2022 for IT Services

Hyderabad, 1st September 2022: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Engineering services company was awarded the Prestigious Brands of India 2022 in the IT services category on August 30th at Goal Fest Conclave 2022 in Mumbai. The conclave is a listing of highly driven and focused Business brands that have redefined the benchmarks in their respective fields through their persistent diligence and perseverance hosted the event.

"Being recognized as one of the prestigious brands of India reflects the positive impact and experiences that brand Cigniti has created towards all stakeholders such as global clients, analysts, employees, shareholders, and society at large. Cigniti’s renewed vision is Together, we build a better future through technology-led transformation and this award encourages our efforts in this direction", says Srikanth Chakkilam – CEO, Cigniti Technologies.

On receiving the award on behalf of Cigniti, Sairam Vedam - Chief Marketing Officer, said “being recognized as a prestigious brand of India will be a great value addition to our new brand identity which is a thoughtful expression of constant commitment to innovation, excellence, growth and the transformational journey of our brand over the years”

Other prestigious brands that have been recognized include LG, Canon printers, Nescafe, Audi India, Kellogg’s, De Beers Forevermark, Hero Homes, Kelvin plastics, Euro Safety Group of Companies, Vitesco Technologies India Pvt Ltd, Task Us, Dr.Reddy’s Celevida, Neutrogena, Canesten, AAF India Pvt. Ltd., Edelweiss Mutual Fund, AlfaVision Overseas, and Castrol.

About Cigniti:
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company. 4100+ Cignitians worldwide help Fortune 500 and Global 2000 enterprises across 24 countries accelerate their digital transformation journey through various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP and platform-led innovation with expertise across multiple verticals and domains. Our industry-leading digital assurance and AI-led digital engineering services are helping global customers with measurable outcomes, millions of dollars of savings, and significant ROI. We are headquartered in Hyderabad, India, with global offices spread across the USA, Canada, the UK, the UAE, Australia, South Africa, the Czech Republic, and Singapore.

To learn more, visit www.cigniti.com.

Contact:
midhun.pingili@cigniti.com (+91 8886093093)

Cigniti Technologies Q1FY23 Revenue

Hyderabad/Mumbai, July 29, 2022: Cigniti Technologies Limited, world’s leading AI & IP-led Digital Assurance and Engineering services company, announced the consolidated financial results for the quarter ended June 30, 2022.

The company’s reported Net Profit for Q1FY23 stood at Rs 31.00 crore as against Net Profit of Rs 22.60 crore in Q4FY22, increased by 37%.

The Company’s Consolidated Revenue from operations for the quarter under consideration increased by 10% to Rs 377.97 crore as against Rs 344.08 crore in Q4FY22.

EBIDTA reported for the quarter ended June 30, 2022, stood at Rs. 44.55 crore for the quarter and year ended June 30, 2022, respectively.

Cigniti Technologies Q1FY23 Revenue

Consolidated Revenue Rs. 377.97 crores and Net Profit Rs. 31.00 Cr
Standalone Revenue Rs. 152.23 crores and Net Profit Rs. 15.00 Cr

Consolidated Financial Performance for Q1YF23 v/s Q1FY22 (Corresponding Year)

  • Revenue of Rs. 377.97 crore v/s. Rs. 264.36 crore [ 43.0%]
  • Reported EBITDA of Rs. 44.55 crore v/s. Rs. 24.31 crore [ 83.2%]
  • PAT of Rs. 31.00 crore v/s. Rs. 20.42 crore [ 51.8%]

Consolidated Financial Performance for Q1FY23 v/s Q4FY22 (Corresponding Quarter)

  • Revenue of Rs. 377.97 crore v/s. Rs. 344.08 crore [ 9.8%]
  • EBITDA reported of Rs. 44.55 crore v/s. Rs. 32.61 crore [ 36.6%]
  • PAT of Rs. 31.00 crore v/s. Rs. 22.60 crore [ 37.1%]

Hyderabad/Mumbai, July 29, 2022: Cigniti Technologies Limited, world’s leading AI & IP-led Digital Assurance and Engineering services company, announced the consolidated financial results for the quarter ended June 30, 2022.

The company’s reported Net Profit for Q1FY23 stood at Rs 31.00 crore as against Net Profit of Rs 22.60 crore in Q4FY22, increased by 37%.

The Company’s Consolidated Revenue from operations for the quarter under consideration increased by 10% to Rs 377.97 crore as against Rs 344.08 crore in Q4FY22.

EBIDTA reported for the quarter ended June 30, 2022, stood at Rs. 44.55 crore for the quarter and year ended June 30, 2022, respectively.

Management Commentary
Commenting on the results, Mr. C V Subramanyam, Chairman & MD, said, “Our opening quarter has delivered stupendous numbers and the company’s strong fundamentals is reflected in our growth on multiple parameters. I am happy to update you that we have won few multi-million dollar wins in the quarter and this would further accelerate our growth in the coming quarters. The acquisition of Aparaa Digital (RoundSqr), a leader in specialized AI/ML, Data and Blockchain Engineering services further bolsters our digital ambitions towards becoming the world’s leader in Digital Assurance and Digital Engineering services.

We remain dedicated to our long-term growth goals and retain our focus on profitability built on a sustainable business, ensuring long-term value to all our stakeholders” he added further.

Highlights for the quarter ended June 30, 2022

  • Revenue from the top 5 clients contributed approximately 22.34% of the Revenue
  • BFSI, Retail & e-commerce and Travel & Transport sectors contributed the most to the revenue for Q1FY23
  • Revenue split geographically: North America & Canada – 85%, UK & Europe – 8%, Rest of the World 7%.

About Cigniti Technologies Limited
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing, digital engineering and consulting services, is headquartered in Hyderabad, India, with offices in the USA, U.K., UAE,Canada, Australia, Czech Republic, South Africa and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance, and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unexpected application failures, thereby assisting our clients in accelerating their adoption of digital.

For further information, please contact:

Raveena Shetty
Adfactors PR ltd
Mob: 9769539969
Email: raveena.shetty@adfactorspr.com

Midhun Pingili
Cigniti Technologies
Mob: +91 8886093093
Email: midhun.pingili@cigniti.com

Cigniti Technologies Is Now Great Place to Work-Certified!

Hyderabad, India, 23rd May 2022 - Cigniti Technologies, world’s leading digital assurance and digital engineering services company, has been Great Place to Work-Certified™ in India (from May 2022 to May 2023)!  Cigniti’s unique culture based on collaboration, employee-friendly policies, meticulously crafted training programs, customer centricity, and the passion for excellence helped achieve this recognition.

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting, and insights they need to make strategic people decisions. The Institute serves businesses, non-profits and government agencies in more than 60 countries and has conducted pioneering research on the characteristics of great workplaces for over three decades.

Speaking on this certification, Srikanth Chakkilam, CEO at Cigniti Technologies, said “We are thrilled and humbled to bestowed with this certification from Great Place to Work®. As Cigniti continues to be a preferred employer of choice for new age digital talent, this recognition establishes our credentials firmly.  We also believe this increases our responsibility as an employer to provide a 360-degree experience to our human capital to grow and cherish working with us. We will continue to focus on benchmarking ourselves with the best and strive to relentlessly excel to be the iconic workplace of the future, which recognizes, rewards and nurtures talent. We stay committed to creating a culture which is inclusive, allows creation of opportunities to achieve greater professional expertise, technical proficiency and all-around growth.”

In India, the institute partners with more than 1100 organizations annually across over 22 industries to help them build High-Trust, High-Performance Cultures™ designed to deliver sustained business results. Hundreds of CEOs and CXOs from India Inc. are part of the great place community that is committed to the vision of making India a great place to work FOR ALLTM.

The Institute’s research shows that great workplaces are characterized by great leadership, consistent employee experience, and sustainable financial performance. These organizations are able to deliver a consistent experience to all their employees irrespective of their role, gender, tenure or level in the organization. Their leaders believe in the vision of creating and sustaining a Great Place to Work FOR ALL and role model being ‘FOR ALL’ Leaders.

Learn more at https://www.greatplacetowork.in/ and on LinkedInTwitter, Facebook and Instagram.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing, digital engineering and consulting services, is headquartered in Hyderabad, India, with offices in the USA, U.K., UAE,Canada, Australia, Czech Republic, South Africa and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance, and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unexpected application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
midhun.pingili@cigniti.com (+91 8886093093)

Cigniti CEO in Conversation with Economic Times on FY2022 and Roadmap for Growth

Cigniti CEO in Conversation with Economic Times on FY2022 and Roadmap for Growth, 08 May 2022

Cigniti CEO in Conversation with Economic Times on FY2022 and Roadmap for Growth, 08 May 2022

Smallcap IT company Cigniti Technologies, which has a market capitalization of around Rs 1,100 crore, has laid out a roadmap to become a $500-million (Rs 3,800-crore) company by 2026. Srikanth Chakkilam, CEO & Non- Executive Director, Cigniti Technologies, says the plan includes growing both organically and inorganically. “Considering the blueprint and current scenario, though we do not give guidance, we are confident of growing organically at high teens," he says in an interview with ETMarkets.com. Edited excerpts:

Cigniti mainly drives revenue from 7-8 sectors. Which segment is working the best for you?
While Cigniti is sector agnostic, 75% of our revenues come from five key sectors – BFSI (19.6%), Travel, Transport, Hospitality Entertainment (16.2%), Retail and Ecommerce (14.9%), HCLS (13.4%), and ISV (11.5%). These industries are supporting Cigniti's revenue growth and will continue to do so in the coming years, as seen by the demonstrable expansion of digital transformation in the market landscape in these sectors.

What was your attrition rate during the last 12 months? What is the revenue per employee?
Attrition percentage at the close of FY22 was at 30.31%. The revenue per employee in US dollar terms is $45,378.

The IT industry is seeing high attrition. Should one look at it positively that there is no dearth of jobs in the industry (which is a sign of growth) or negatively that companies have been unable to retain their talent?
Yes, attrition is at an all-time high in the IT industry. Organisations throughout the world have been experimenting to close the gap, which has resulted in a lot more overhead across work levels and a lack of ability to genuinely interact with their environment. Interpreting attrition in recent times is slightly more complicated than usual. The current job market has become highly volatile and costing businesses yet is lucrative for the candidates.

While employee turnover is an expected phenomenon in any organization, today we are battling how to manage prospective candidates to honor the offer and stay warm until their onboarding. The high attrition has not only increased the cost of hiring and training new employees, but has also led to incurring direct and indirect costs that include the costs of advertising available positions, performing background checks, paying out referral bonuses etc. Internal costs include management's time spent reviewing resumes, making calls and conducting interviews, as well as the time spent by dedicated recruiting staff and the HR department.

In order to smooth out these challenges, companies are attempting a multifaceted approach that includes increasing fresh hiring to increase the supply pool, accelerating re-skilling programmes through online learning, deploying adjacent-talent skills for on-the-job learning, and providing employees with a holistic experience, among other things.

Our highest priority in the last year has been to retain top talent and incubate them through robust internal training and certification programmes, creating internal cross-functional opportunities and ensuring frequent communication and engagement initiatives to augment the stickiness and belongingness to the organisation. Our vision to diversify our services into adjacencies is a high priority task that will open more opportunities to attract new talent and invite fresh ideas and perspectives to enter the mix.

Being optimistic and finding new opportunities amidst the most difficult times is a lesson learnt during the pandemic. Putting this into practice, we have embraced the ongoing attrition rampage as a challenge and are continuing to explore ways to deal with it in the most positive way creating a better culture for the in-house talent and opening up opportunities to the new talent that is looking forward to coming onboard.

Your revenue saw a significant jump in Q4 YoY, but that was not reflected in the bottom-line. What were the reasons?
It is a universal phenomenon that aggressive growth derails profitability to a marginal extent.

In our case, we have been growing over 2017-20 at an average of about 8%, and stabilizing EBITDA at 15%. However, the pandemic gave us an opportunity to rethink and rebalance our portfolio to make it more balanced and de-risked. Coupled with this, we also commenced our journey of becoming a $500 million company by 2026 effective 2021. This necessitated investment in both building capabilities and sales and marketing infrastructure. Coupled with this, the labor market has been volatile, which needed investment on a continuous basis for retention and rehiring.

All these factors added up for reduction in margin which we expect to neutralize to a greater extent in the coming year.

What are the biggest challenges for the industry and for you in the short to mid-term? Is inflation and the rising dollar likely to hit your business?

The entire software industry is going through a talent crunch and Cigniti is not an exception. We have mitigated these risks through several strategic interventions such as focusing on boarding more freshers from colleges and training them. We are also investing on upskilling our talent pool through a well-defined L&D roadmap.

Cigniti’s 85% of revenues come from North America and the dollar variation is not a concern as we have a natural hedge by way of expenditure being spent at onsite. Inflation is a nominal worry and constant in any business and we shall deal with this appropriately.

What is the outlook for next one year? What kind of revenue growth are you expecting going ahead?

Cigniti is the world's leading digital assurance and quality engineering services company. The digital assurance market in particular (as per various sources) is witnessing an explosive growth rate. And there is an increased demand from global companies for a specialist in digital assurance solutions.

The board recently approved the acquisition of Aparaa Digital (RoundSqr) a specialist in AI/ML, data and blockchain engineering services. This acquisition would strengthen Cigniti’s digital ambitions and help offer digital engineering services to its clients. We have a journey to be $500-million company by 2026 and this involves both organic and inorganic growth. Considering the blueprint and current scenario, though we do not give guidance, we are confident of growing organically at high teens.

Cigniti CFO in Conversation with Nirmal Bang on Q4 &FY2022 Results

Krishnan Venkatachary, CFO, Cigniti Technologies, shares his views on the earnings review of Q4 FY2022. He discusses Cigniti's strategic roadmap that focuses more on high revenue growth while implementing measures to mitigate expenses. He also shed light on the priority industries and outlook of the company through the coming years.

Cigniti Technologies to Acquire Aparaa Digital (RoundSqr), an AI/ML, Data Analytics, and Blockchain Engineering Services Company.

Acquisition strengthens Cigniti’s digital ambitions and helps offer digital engineering services to its customers across the globe

4th May, Hyderabad, India: Cigniti Technologies, world’s leading digital assurance and quality engineering services company, is set to acquire Aparaa Digital, a leading AI/ML, Data engineering, Analytics, and Blockchain services company that operates under the brand name RoundSqr. This is a firm step towards bolstering Cigniti’s strategic pursuit of becoming a specialized digital engineering and assurance services provider.

Founded by a group of industry leaders with extensive experience in managing medium to large digital transformation projects, Aparaa Digital (RoundSqr) is headquartered out of Hyderabad, India. Aparaa brings integrated enterprise digital transformation and consulting-driven expertise covering a gamut of AI and ML, data engineering, and Blockchain capabilities. RoundSqr’s Zastra, (an active learning-AI based data annotation and MLOps platform), helps solve critical model validation challenges as ML models get to production in enterprises. This helps move past the last mile AI operational challenges with MLOps.

Cigniti Technologies to Acquire Aparaa Digital (RoundSqr), an AI/ML, Data Analytics, and Blockchain Engineering Services Company.

Acquisition strengthens Cigniti’s digital ambitions and helps offer digital engineering services to its customers across the globe

4th May, Hyderabad, India: Cigniti Technologies, world’s leading digital assurance and quality engineering services company, is set to acquire Aparaa Digital, a leading AI/ML, Data engineering, Analytics, and Blockchain services company that operates under the brand name RoundSqr. This is a firm step towards bolstering Cigniti’s strategic pursuit of becoming a specialized digital engineering and assurance services provider.

Founded by a group of industry leaders with extensive experience in managing medium to large digital transformation projects, Aparaa Digital (RoundSqr) is headquartered out of Hyderabad, India. Aparaa brings integrated enterprise digital transformation and consulting-driven expertise covering a gamut of AI and ML, data engineering, and Blockchain capabilities. RoundSqr’s Zastra, (an active learning-AI based data annotation and MLOps platform), helps solve critical model validation challenges as ML models get to production in enterprises. This helps move past the last mile AI operational challenges with MLOps.

Speaking about this acquisition, Srikanth Chakkilam, CEO at Cigniti Technologies, said “Onboarding Aparaa Digital (RoundSqr) is in line with our strategy to expand our digital engineering capacity to provide a greater breadth and depth of services to our clients. This is a strategic and complimentary capability led acquisition for us. The digital engineering market, valued at about $300 Billion annually, offers an explosive head room of growth for companies that have strong capabilities in Data & Analytics, AI & ML, and cloud engineering. Global 2000, platform, and digital native companies are looking to partner with service providers who can help them with these capabilities. This has become an essential requirement to accelerate digital transformation across industries.”

“I am glad to announce that the Board has approved the acquisition of Aparaa Digital Private Limited (RoundSqr) and its foreign subsidiaries namely RoundSqr Inc; USA, RoundSqr Pty Ltd; Australia for an all cash deal of $4.8mn,” said Cigniti’s CFO Mr. Krishnan Venkatachary. “This acquisition will lead to deeper and potentially multi-year engagements across our enterprise client base in the areas of digital engineering and assurance and will help us influence business and digital outcomes in our Fortune 500 and Global 2000 existing accounts,” he further said.

“At Cigniti we are willing to bet on IP-led services models, investing in innovative platforms that have a ripple effect to accelerate modern day digital assurance and digital engineering services for our esteemed customers. This acquisition helps us fill in all our criteria, and we are confident this will be a successful strategy for the future.” added Srikanth.

Kiran Kuchimanchi, CEO of Aparaa Digital (RoundSqr), said “We are extremely thrilled to join forces with Cigniti, a global leader in the digital assurance space. Our endeavor to help transform the business models of global organizations through byte-sized digital reimagination has received a strategic thrust through this acquisition.”

Kiran further added “We will help with the digital transformation journeys of Cigniti’s impressive customer base, including 80 of the Global 2000 companies. Our ability to reach new companies and help them with digital engineering services will be amplified through Cigniti’s global presence across 23 countries. We will leverage Cigniti’s brand and expertise to attract the best of the talent across the world in the data engineering, AI/ML, Blockchain, and high-end product development space. This strategic move is in line with our like-minded thinking of Cigniti to help customers become Digital-First. This will also enable our digital native teams to enjoy unprecedented career growth. It throws a diverse set of opportunities to maximize our potential as a company, and our vision to bring disruptive innovation.”

About RoundSqr (Aparaa Digital)
RoundSqr drives Digital Transformation through consulting-driven roadmaps, byte-sized digital re-imagination and by solving complex problems leveraging emerging technologies. Areas covered include Omni-channel solutions, Mobility, Big Data, Artificial Intelligence, Machine Learning & Blockchain. The company has clients in USA, LATAM, UK, APAC, Australia, and India.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing, and consulting services, is headquartered in Hyderabad, India, with offices in the USA, U.K., UAE, Australia, Czech Republic, and Singapore. Leading global enterprises including Fortune 500 & Global 2000 trust us to accelerate their digital transformation, continuously expand their digital horizons, and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance, and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
midhun.pingili@cigniti.com (+91 8886093093)
ram.manjeri@roundsqr.com (+91 9705666644)

Cigniti Technologies Q4FY22 Revenue

Consolidated Revenue Rs. 344.08 crores and Net Profit Rs. 22.60 Cr
Standalone Revenue Rs. 124.75 crores and Net Profit Rs. 9.18 Cr

Consolidated Financial Performance for FY22 v/s FY21 (Corresponding Year)

  • Revenue of Rs. 1,241.80 crore v/s. Rs. 896.53 crore [á 38.5%]
  • Reported EBITDA of Rs. 129.28 crore v/s. Rs. 145.46 crore
  • Normalized EBITDA of Rs. 142.47 crore v/s. Rs. 145.46 crore
  • PAT of Rs. 91.74 crore v/s. Rs. 105.35 crore 

Consolidated Financial Performance for Q4FY22 v/s Q4FY21 (Corresponding Year)

  • Revenue of Rs. 344.08 crore v/s. Rs. 233.02 crore [á 47.7%]
  • EBITDA reported of Rs. 32.61 crore v/s. Rs. 33.25 crore
  • Normalized EBITDA of Rs. 36.06 crore v/s. Rs. 33.25 crore
  • PAT of Rs. 22.60 crore v/s. Rs. 24.67 crore

Consolidated Financial Performance for Q4FY22 v/s Q3FY22 (Corresponding Quarter)

  • Revenue of Rs. 344.08 crore v/s. Rs. 325.46 crore
  • EBITDA reported of Rs. 32.61 crore v/s. Rs. 40.44 crore
  • Normalized EBITDA of Rs. 36.06 crore v/s. Rs. 40.4 crore
  • PAT of Rs. 22.60 crore v/s. Rs. 26.55 crore

Mumbai, May 4, 2022: Cigniti Technologies Limited, a global leader in independent quality engineering and software testing services, announced the consolidated financial results for the quarter ended March 31, 2022.

The company’s reported Net Profit for Q4FY22 stood at Rs 22.60 crore as against Net Profit of Rs 26.55 crore in Q3FY22.

The Company’s Consolidated Revenue from operations for the quarter under consideration stood at Rs 344.08 crore as against Rs 325.46 crore in Q3FY22.

EBIDTA reported for the quarter and year ended March 31, 2022 stood at Rs. 32.61 crore and Rs. 129.28 crores respectively. The Operational EBITDA after adjusting for non-recurring charges stood at Rs. 36.06 crore and 142.47 crores for the quarter and year ended March 31, 2022 respectively.

Other income includes net foreign exchange gain of Rs. 150.55 Cr. for the quarter ended March 31, 2022.

Management Commentary
Commenting on the results Mr. C V Subramanyam, Chairman & MD said, I am happy to announce that we have continued to deliver another quarter with robust performance in an evolving market scenario. Our focus on the shift to digital assurance has further accelerated and we continue to maintain our growth momentum. Our growth will continue through newer technologies and offering digital transformation service. We are confident that we shall consistently continue to achieve our objectives and grow at an augmented phase in the coming years.

Further, I am glad to announce that Board has approved the acquisition of Aparaa Digital Private Limited (RoundSqr) for an all cash deal of $4.8mn. This acquisition will strengthen us in the digital space and accelerate our journey towards becoming digital assurance Company.”

Highlights for the quarter ended March 31, 2022

  • Revenue from top 5 clients contributed approximately 22.08% of the Revenue
  • BFSI, Travel & Transport and Retail & e-commerce sectors contributed the most to the revenue for Q4FY22
  • Revenue split geographically: North America & Canada – 85%, UK & Europe - 8%, Rest of the World 7%.

About Cigniti Technologies Limited
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Dallas, USA with offices in USA, India, the U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

For further information, please contact:

Chintan Kotak / Raveena Shetty
Adfactors PR ltd
Mob: 9920865113 / 9769539969
Email: chintan.kotak@adfactorspr.com
raveena.shetty@adfactorspr.com

Midhun Pingili
Cigniti Technologies
Mob: +91 8886093093
Email: midhun.pingili@cigniti.com

Cigniti Wins a $10Mn+ ACV Deal from a US-based Financial Institution to Assure its Digital Transformation

One of the largest deals Cigniti has won, which has a high potential to grow in the coming years.

Hyderabad, India: Cigniti Technologies has signed a $ 10Mn+ worth ACV deal with one of the largest and oldest Financial Services and Investment firm in the USA to assure and accelerate its digital transformation journey. The deal has potential to immensely grow in the coming years. Cigniti Technologies, a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, automation, testing, and consulting services, helps global companies to go Digital-First.

  • This Strategic Partnership will support Legacy Transformation using Cigniti’s Advisory & Transformation Services (ATS) and achieve committed ROI and quicker time-to-market.
  • The engagement entrusted by the financial services major covers a gamut of services to be provided spanning Infrastructure Automation, Chaos Engineering, Security, and Performance assurance services leveraging Cigniti’s Digital Assurance and IP led Quality Engineering services with massive automation capabilities.

The client is a Fortune 500 company with operations in 20+ U.S. states as well as offices in three continents.

Speaking on the occasion, Srikanth Chakkilam, CEO, Cigniti Technologies, said “We are excited to be a strategic digital transformation assurance partner with this leading financial services firm. The deal is an outcome of deep-rooted expertise of a domain-led, automation-led, and solution-led approach, encompassing functional, process, business, and digital assurance services for large enterprise customers. This is also a testament of our ability to win large deals. It further improves our BFSI revenues which are already contributing 19.23% of total revenues.”

“Our continuous investments into our domain centers of excellence, particularly with the 300+ experts in the Financial services COE, and in our IP, BlueSwan™ to enhance its capabilities, to create new IP-based solutions, such as AI-led test data management, no-code & low-code automation, test environment management, and security engineering, are increasingly becoming a strong differentiator for winning large-sized deals with companies across the globe,” Srikanth added.

“We promise frictionless end user experiences with our Digital-Assurance services stack. We enable our customers to tread confidently on their digital transformation journeys, help them re-imagine their businesses, achieve market leadership, and win the digital landscape”, he added.

Cigniti Wins a $10Mn+ ACV Deal from a US-based Financial Institution to Assure its Digital Transformation

One of the largest deals Cigniti has won, which has a high potential to grow in the coming years.

Hyderabad, India: Cigniti Technologies has signed a $ 10Mn+ worth ACV deal with one of the largest and oldest Financial Services and Investment firm in the USA to assure and accelerate its digital transformation journey. The deal has potential to immensely grow in the coming years. Cigniti Technologies, a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, automation, testing, and consulting services, helps global companies to go Digital-First.

  • This Strategic Partnership will support Legacy Transformation using Cigniti’s Advisory & Transformation Services (ATS) and achieve committed ROI and quicker time-to-market.
  • The engagement entrusted by the financial services major covers a gamut of services to be provided spanning Infrastructure Automation, Chaos Engineering, Security, and Performance assurance services leveraging Cigniti’s Digital Assurance and IP led Quality Engineering services with massive automation capabilities.

The client is a Fortune 500 company with operations in 20+ U.S. states as well as offices in three continents.

Speaking on the occasion, Srikanth Chakkilam, CEO, Cigniti Technologies, said “We are excited to be a strategic digital transformation assurance partner with this leading financial services firm. The deal is an outcome of deep-rooted expertise of a domain-led, automation-led, and solution-led approach, encompassing functional, process, business, and digital assurance services for large enterprise customers. This is also a testament of our ability to win large deals. It further improves our BFSI revenues which are already contributing 19.23% of total revenues.”

“Our continuous investments into our domain centers of excellence, particularly with the 300+ experts in the Financial services COE, and in our IP, BlueSwan™ to enhance its capabilities, to create new IP-based solutions, such as AI-led test data management, no-code & low-code automation, test environment management, and security engineering, are increasingly becoming a strong differentiator for winning large-sized deals with companies across the globe,” Srikanth added.

“We promise frictionless end user experiences with our Digital-Assurance services stack. We enable our customers to tread confidently on their digital transformation journeys, help them re-imagine their businesses, achieve market leadership, and win the digital landscape”, he added.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing, and consulting services, is headquartered in Hyderabad, India, with offices in the USA, U.K., UAE, Australia, Czech Republic, and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance, and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
For more details, please contact Midhun Pingili (Midhun.pingili@cigniti.com), Director - Marketing & PR

Cigniti’s Digital Assurance Leadership capabilities recognized

NelsonHall positions Cigniti as a Leader in AI & Cognitive Testing, Quality Engineering, Continuous Testing and Application Security Testing in NEAT 2022

High Achiever in Cloud Migration Testing and Major Player in UX testing.

Dallas, TX, 9th March, 2022 – Cigniti Technologies, a global leader in providing AI-driven, IP-led, digital assurance, software quality engineering, testing and consulting services, today announced that NelsonHall has recognized Cigniti as a market leader in AI & Cognitive, Application Security Testing, Continuous Testing & overall Quality Engineering, as a High Achiever in Cloud Migration, and as a Major Player in UX testing in the Quality Engineering NEAT charts.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “This recognition reaffirms Cigniti’s stated goal of helping global companies become digital-first. Businesses are significantly increasing their spends towards Digital reimagination and Platformization journeys, investing in AI & Analytics, Hyper Automation, DevOps, Cloud migration, Customer experience, IOT and Quality Engineering. Digital Assurance, Business Assurance, Process Assurance and Functional Assurance are critical. They ensure that modern, secure, robust, reliable, scalable, and intuitive software becomes a strategic business enabler for digital transformation programs to be successful.”

Cigniti Technologies Appoints Software Industry Leaders Vinay Rawat as CRO; Sairam Vedam as CMO

Company strengthens the leadership team to accelerate the next phase of growth.

Hyderabad, India: Cigniti Technologies, a global leader in providing AI driven, IP-led, digital assurance, software quality engineering, testing and consulting services company, announced the appointment of veteran IT and product engineering industry business leader, Vinay Rawat as Chief Revenue Officer and Sairam Vedam, an award-winning expert in global marketing, branding, corporate strategy and digital industry thought leader, as its Chief Marketing Officer.

Vinay has had an illustrious career as the CRO and Head of M&A at Infogain. At Wipro, as the SVP & Global Head - Network Equipment & Consumer Electronics BU, he was responsible for all aspects of the business of multi hundred-million-dollars.

Sairam is an accomplished marketing and strategy leader with proven expertise in creating brands of global repute in the enterprise software products and services space. Prior to Cigniti, he was the CMO for Innominds, and Kore.AI, driving them to market leadership in the digital product engineering and Enterprise Conversational AI platform space. Sairam has also worked with Pramati, Apere, CTO’s office at CA Technologies and HCL Technologies across roles spanning engineering, delivery, marketing, and HR. He was awarded by BBC Knowledge Series as one of the Greatest Marketing Influencers in 2017.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “I am excited to welcome Vinay Rawat and Sairam Vedam into two key positions of Cigniti. Together, they will work towards achieving Cigniti’s stated goal of helping global companies become digital-first. Cigniti is in a unique position to leverage its deep-rooted expertise of helping enterprises accelerate the digital transformation initiatives through world-class digital assurance and engineering services. The experience that both these leaders bring on board in working with digital and product engineering, AI platform companies would help in accelerating our next phase of growth.”

“Vinay brings extensive experience in general management and especially in sales and business development, creative deal making, outsourcing, process design and operations management.

Based out of the US, as the CRO, Vinay will focus on identifying new revenue opportunities and pioneer new markets for the company. He will work closely with Chairman & MD, CEO and Board of directors and would develop growth strategies, new offerings and opportunities.” he added.

Speaking about Sairam, Srikanth said, “Sairam who has joined us back at Cigniti will oversee the planning and execution of the organization’s strategic marketing programs, work on developing the long term charter towards our digital play, and will enhance Cigniti’s mindshare as a preferred Digital services provider and thought leader across our customers, partners, analysts, media, investors, influencers and employees. In his prior stint with us he drove the 360-degree marketing function building it from the scratch, managing the global brand footprint, and has a complete understanding of our culture and vision,” he added.

“As a digital industry and product engineering leader I have always believed that Digital Assurance is extremely important for any digital transformation program’s success. Some of the largest enterprises today rely on Cigniti’s digital assurance services to achieve growth and meet their digital transformation agenda. Hence, I am excited and look forward to helping Cigniti further scale the business, participate more deeply in our customer’s digital journeys & contribute towards achieving Cigniti’s vision of helping customers become digital-first through quality software,” said Vinay Rawat.

“Cigniti’s proprietary platform led approach, its proven ability to deliver transformative digital experiences through a confluence of market-leading full-cycle digital assurance and automation services with a strong foundation of more than a decade in consistently serving 200+ market-leading organizations as customers across the world is more apt than ever before. The bedrock of becoming digital-first in modern day business is ensuring impeccable digital experiences and customers today are looking to leverage this expertise further. I am excited to join back Cigniti as our next-gen offerings and services gear up to ride this unparalleled wave of growth.” said Sairam Vedam.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

Cigniti Technologies Q3FY22 Revenue

Mumbai, January 28, 2022: Cigniti Technologies Limited, a global leader in independent quality engineering and software testing services, announced the consolidated financial results for the quarter ended December 31, 2021.

The company’s reported Net Profit for Q3FY22 stood at Rs 26.55 crore as against Net Profit of Rs 22.17 crore in Q2FY22.

The Company’s Consolidated Revenue from operations for the quarter under consideration stood at Rs 325.46 crore as against Rs 307.90 crore in Q2FY22.

EBIDTA for the December quarter was at Rs 40.44 crore and EBIDTA margin stood at 12.4 %.

Other income includes net foreign exchange loss of Rs. 0.70 Cr. for the quarter ended December 31, 2021.

Cigniti Technologies Q3FY22 Revenue

Consolidated Revenue Rs. 325.46 crores and Net Profit Rs. 26.55 Cr

Standalone Revenue Rs. 121.17 crores and Net Profit Rs. 13.29 Cr 

Consolidated Financial Performance for Q3FY22 v/s Q3FY21 (Corresponding Year)

  • Revenue of Rs. 325.46 crore v/s. Rs. 223.90 crore [á 45.4%]
  • EBITDA of Rs. 40.44 crore v/s. Rs. 31.94 crore
  • PAT of Rs. 26.55 crore v/s. Rs. 26.35 crore

Consolidated Financial Performance for Q3FY22 v/s Q2FY22 (Corresponding Quarter)

  • Revenue of Rs. 325.46 crore v/s. Rs. 307.90 crore
  • EBITDA of Rs. 40.44 crore v/s. Rs. 31.92 crore
  • PAT of Rs. 26.55 crore v/s. Rs. 22.17 crore
Consolidated Financial Performance for 9MFY22 v/s 9MFY21 (Corresponding Year)

  • Revenue of Rs. 897.72 crore v/s. Rs. 663.50 crore [á 35.3%]
  • EBITDA of Rs. 96.67 crore v/s. Rs. 112.21 crore
  • PAT of Rs. 69.14 crore v/s. Rs. 80.68 crore

Mumbai, January 28, 2022: Cigniti Technologies Limited, a global leader in independent quality engineering and software testing services, announced the consolidated financial results for the quarter ended December 31, 2021.

The company’s reported Net Profit for Q3FY22 stood at Rs 26.55 crore as against Net Profit of Rs 22.17 crore in Q2FY22.

The Company’s Consolidated Revenue from operations for the quarter under consideration stood at Rs 325.46 crore as against Rs 307.90 crore in Q2FY22.

EBIDTA for the December quarter was at Rs 40.44 crore and EBIDTA margin stood at 12.4 %.

Other income includes net foreign exchange loss of Rs. 0.70 Cr. for the quarter ended December 31, 2021.

Management Commentary
Commenting on the results Mr. C V Subramanyam, Chairman & MD said, “We accomplished another quarter of good performance, enabling us to grow continuously to achieve our goals. We continue to remain focused on various avenues for growth and expansion plans. With disruptive changes in business models and implementation of newer technologies, we are optimistic that the demand for digital assurance, quality engineering and software testing industry is on the rise globally. Digital transformation and adoption of newer technologies has resulted in an accelerated momentum in building clientele from different sectors and a strong pipeline for the coming years.”

Highlights for the quarter ended December 31, 2021

  • Revenue from top 5 clients contributed approximately 21.8% of the Revenue
  • BFSI, Travel & Transport and Retail & e-commerce sectors contributed the most to the revenue for Q3FY22
  • Revenue split geographically: North America & Canada – 85%, UK & Europe – 8%, Rest of the World 7%.

About Cigniti Technologies Limited
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Dallas, USA with offices in USA, India, the U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

For further information, please contact:

Chintan Kotak / Raveena Shetty
Adfactors PR ltd
Mob: 9920865113 / 9769539969
Email: chintan.kotak@adfactorspr.com
raveena.shetty@adfactorspr.com

Midhun Pingili
Cigniti Technologies
Mob: +91 8886093093
Email: midhun.pingili@cigniti.com

Cigniti Unveils Incight – A Customer Experience Assurance Platform

Dallas, USA: Cigniti Technologies, world’s leading Independent Quality Engineering & Software Testing Services company, headquartered in Dallas, Texas expands its portfolio of digital assurance and experience solutions with the launch of their Customer Experience Assurance (CXA) Platform, Incight, that provides early and live experience insights, thereby enabling enterprises to achieve their Digital Transformation goals.

The competition to woo a customer has never been as fierce as in today’s digital age. Therefore, monitoring, identifying, and providing the best digital customer experience (CX) assurance has become pivotal for organizations. Being able to leverage real-time information across multiple digital touchpoints of the user’s sentiment and overall experience can help organizations provide a higher level of customer experience assurance. This, in turn, helps them build a successful brand story to stay ahead of the competition.

Cigniti is known for its IP-led solutions that focus on providing customer experience assurance, such as Customer Experience Sentiment Analyzer (CESA) from BlueSwan™ that identifies, categorizes and analyzes feedback expressed by end-users for a given product or service. The first-of-its-kind Customer Experience Assurance (CXA) platform, Incight, enables Product, Marketing, and CX leaders to analyze, predict and tailor the user experience of mobile applications leveraging the underlying AI and analytics platform capabilities in real-time. Cigniti’s CXA platform provides a 360-degree view that enables enterprises to proactively identify issues and make the necessary enhancements to their applications before the customers decide to drift away from the brand.

Speaking on the occasion, Srikanth Chakkilam, CEO, Cigniti Technologies said “Per Forrester, brands that have superior customer experience bring in 5.7 times more revenue than their competitors. Incight has been built keeping customer-centricity in mind and ensures you can gain real-time insight into what your customers need, even before they ask for it, thereby helping you deliver world class customer experience.”

‘Incight’ is available for immediate use on incight.ai with a 7-day no obligation free trial period.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com