Abstract
A leading airline onboard retail services provider wanted to digitalize its legacy systems to contain delays and increase agility. Maintenance and support were expensive, and discrepancies in inventory made this a time-critical initiative. Further, the work priorities had to be balanced among various stakeholders, which led to delays and rising dependency. Discover how Cigniti led the digital transformation by developing a mobile application that saved 30% Costs, 50% time and effort, thereby enhancing efficiency.